Home Clicki Setup Optimizing Email and SMS Communications in Clicki Referral Campaigns

Optimizing Email and SMS Communications in Clicki Referral Campaigns

Last updated on Jul 03, 2024

  1. Accessing Campaign Settings

  • Click on "Campaigns" to open the desired campaign.

  • Options available for customization: Geobounty, landing page, email, and SMS.

  1. Customizing Email Content

    • Focus on customizing the email communication.

    • Options to personalize: sending name, subject, and send from email.

    • Utilize dynamic fields for personalization, such as the customer's or promoter's first name.

  2. Editing Email Content

    • Click on "Design Email" to access and customize the email content.

    • Preloaded with best practices and templates.

    • Encouraged to edit the content to align with the company's tone and branding.

    • Save changes to update the email communication for future interactions.

  3. Text Message Customization

    • Text messages are also sent to new promoters.

    • Preloaded with best practices but can be customized.

    • Option to send from a local number for local businesses.

    • Ability to request a specific area code if not available in the list.

    • Use of a geosending pool for matching the recipient's area code.

    • Outbound-only number for responses to maintain program integrity.

  4. Finalizing Email and SMS Communications

    • Ensure the email and SMS messages reflect the desired tone and branding.

    • Tailor the content to engage and inform new promoters effectively.

    • Enhance customer experience and engagement through personalized communications.