How to Delete a Promoter in Clicki

This guide will walk you through the process of deleting a promoter in Clicki. Please note that deleting a promoter with referrals requires a few extra steps. Here's how to complete the process.

Why Deleting a Promoter Can Be Complex

Before jumping into the steps, it's important to understand why deleting a promoter isn’t as simple as it sounds:

• Promoters with Referrals: What happens if the promoter has existing referrals? They will need to be managed before deletion.

• Promoters with Balances: If the promoter has an existing balance, extra care must be taken to ensure those funds are handled appropriately.

Step-by-Step Guide

1. Search for the Promoter

• Start by searching for the promoter you want to delete.

• Use the search function to find the promoter by name. In this example, we'll search for "Kendall Hines."

• Once you find the promoter in the search results, click on their profile.

2. Check Referrals

• Once in the promoter's account, check if they have any existing referrals.

  • If referrals are unpaid: You can delete them yourself.

  • If referrals are paid: You will need to contact Clicki support to help with deleting the promoter.

3. Deleting Unpaid Referrals

• If the promoter has unpaid referrals, you need to delete them before deleting the promoter.

  1. Click the three-dot drop-down menu next to each referral.

  2. Select "Delete Referral."

  3. Confirm the deletion in the prompt that appears. The referral will be removed from the list.

  4. Repeat this process for all unpaid referrals.

4. Delete the Promoter

• After all unpaid referrals have been deleted, return to the promoter's account page.

• Click the three-dot drop-down menu again, this time selecting "Delete Promoter."

• Confirm the action when prompted, and the promoter will be deleted from the system.

Important Considerations

• Paid Referrals: If a promoter has any paid referrals, you will need to contact Clicki support to assist with the deletion of the promoter.

• Balance Handling: Ensure any balance associated with the promoter is cleared before attempting to delete them.

By following this process, you can safely and efficiently delete a promoter from Clicki while managing their associated referrals.